Return & Refund Policy

Return and Refund Policy

Effective date: August 9, 2025

Welcome to AbodeArc’s Return and Refund Policy. This Return and Refund Policy explains how returns, exchanges, and refunds work so you can shop with confidence. This Return and Refund Policy outlines eligibility, timelines, and how to request returns or exchanges.

Return and Refund Policy — Eligibility & Window

  • Return eligible items within 30 days of delivery.
  • Items must be unused, in original packaging, with all accessories and tags.
  • Please keep your order number and receipt for faster processing.

How to Start a Return

  1. Email support@abodearc.store with your order number, photos (if damaged), and reason for return.
  2. We’ll reply with a prepaid label (if applicable) and packing instructions.
  3. Pack the item securely and drop it off with the carrier.

If you’re unsure whether your item qualifies under this return and refund policy, contact us and we’ll advise before you ship.

Refunds

  • After inspection, per this Return and Refund Policy, refunds are issued to your original payment method within 5–10 business days.
  • Original shipping fees are non-refundable unless we made an error.
  • If parts are missing or packaging is not resale-ready, a reasonable inspection/restocking fee (up to 10%) may apply.

Exchanges

Need a different size, color, or style? Start a return and place a new order, or ask us to assist with a direct exchange if stock is available.

Non-Returnable Items

  • Final-sale or clearance items
  • Gift cards
  • Assembled, installed, or visibly used items
  • Custom or personalized products

Damaged or Incorrect Items

Report shipping damage or wrong items within 48 hours of delivery (with photos). Keep packaging for carrier claims so we can quickly replace or refund according to this return and refund policy.

International Orders

International returns are accepted; duties and taxes are non-refundable. Return shipping is your responsibility unless the item is defective.

Contact & Support

Questions about this Return and Refund Policy? We’re here to help. Contact us anytime.

FAQ — Return and Refund Policy

Can I return an item after 30 days?

Email us with details; we review late return case-by-case under our return and refund policy.

How long do exchanges take?

We ship replacements once the original item is scanned by the carrier or after inspection at our facility.

What if my item arrives damaged?

Send photos within 48 hours so we can file a claim and arrange a replacement or refund per this return and refund policy.